Hathor Studios, LLC
Mailing Address: 4450 Arapahoe Avenue, Suite 100, Boulder, CO 80303
Email: melissa@hathorstudios.com
1. Scope
This Privacy Policy describes how Hathor Studios, LLC (“Hathor Studios,” “Company,” “we,” “us,” or “our”) collects, uses, discloses, stores, and otherwise processes personal information when you visit or use our website and related online services, create an account, sign up for newsletters, opt into SMS or MMS messaging, submit forms, make purchases, subscribe to paid offerings, interact with our content, or otherwise engage with us online (collectively, the “Services”).
This Privacy Policy does not apply to information collected offline except where expressly stated, or to third-party websites, platforms, or services that we do not control, even if linked from our Services.
2. Personal Information We Collect
Depending on how you interact with the Services, we may collect the following categories of personal information:
A. Identifiers and Contact Information: Name, email address, phone number, mailing address, billing address, account username, company name, and similar identifiers.
B. Account and Transaction Information: Account credentials, purchase history, subscription status, invoices, order details, customer support records, and related commercial information.
C. Payment Information: Payments are processed by secure third-party payment processors. We receive limited billing status and transaction details but do not store full payment card numbers.
D. Communications and Form Submissions: Information provided in contact forms, intake forms, questionnaires, emails, project inquiries, support requests, and reviews.
E. User Content: Files, media, comments, and project assets uploaded or shared through the Services.
F. Device, Network, and Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, session activity, dates and times of access.
G. Cookies and Similar Technologies: Pixels, tags, local storage, and server logs used for site functionality, analytics, personalization, and measurement.
H. SMS and Mobile Messaging Information: Mobile phone number, opt-in consent records, message history, and delivery status if you opt into SMS or MMS communications.
3. Sources of Personal Information
We collect personal information directly from you, automatically from your device and usage, from payment and analytics providers, and from affiliates or public sources where lawful.
4. How We Use Personal Information
- To operate, maintain, and deliver the Services and digital products.
- To manage accounts, billing, renewals, and customer support.
- To respond to inquiries and send periodic newsletters or updates.
- To personalize content and analyze traffic and engagement.
- To prevent fraud, security incidents, and technical issues.
- To administer opt-in SMS and mobile messaging campaigns.
5. How We Disclose Personal Information
We disclose personal information to trusted service providers (hosting, payment, CRM, email, messaging, and analytics vendors) strictly as required to operate our Services.
SMS Privacy Guarantee: We do not share mobile phone numbers or SMS opt-in data with third parties for those third parties’ own direct marketing or promotional purposes.
6. Cookies, Analytics, and Choices
You can control cookies through browser or device settings. Essential cookies maintain session functionality, while analytics help us refine performance and content.
7. Your Privacy Choices & Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or obtain a copy of your personal data, or to opt out of targeted marketing.
To exercise your rights, email melissa@hathorstudios.com with the subject line “Privacy Request”.
8. Marketing & Opt-Out Preferences
You can unsubscribe from email updates at any time via the link in any footer. For text messages, reply STOP to opt out.
9. Contact Us
Hathor Studios, LLC
4450 Arapahoe Avenue, Suite 100, Boulder, CO 80303
Email: melissa@hathorstudios.com